Privacy policy

Privacy policy of CleanKoala

At CleanKoala, we value your privacy and treat your data with the utmost care. We want to reassure you that any information you share with us will be treated confidentially and in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).

We are committed to processing your personal data in a safe and secure manner. Our policy aims to be transparent about how we handle your data and to ensure that you are fully aware of how we use this information.

If you have any questions about our privacy policy or the processing of your data, please do not hesitate to contact us. We are always ready to address any concerns and ensure a safe and trusted experience at CleanKoala.

What data and why

At CleanKoala, we put your privacy first. We assure you that the personal data you share with us will only be used for the purpose for which you provided it to us. We do not go beyond what is necessary when processing data, and we aim for minimal and targeted data processing.

Your data is used to improve your experience. Specifically, we use your information to process orders quickly and efficiently. We also want to be able to contact you regarding your order and keep you up to date with relevant information. In addition, we use your information to improve our marketing campaigns to provide you with a more personalised service.

Sharing of personal data to third parties

At CleanKoala, we only share strictly necessary data with our partners to ensure that your order is handled smoothly and efficiently. We handle your information with extreme care and only share the data that is essential to fulfil your order. Our policy is to safeguard your privacy and minimise the sharing of personal information with third parties.

Cookies

At CleanKoala, we use cookies to give you the best possible website experience and to optimise our marketing campaigns. Cookies are small text files stored on your device when you visit our website. They contain information about your browsing behaviour and preferences, which helps us to improve the website and provide relevant content.

These cookies allow us to understand your interactions on the website so that we can optimise functionality and provide a more personalised experience. They also help us measure the effectiveness of our marketing campaigns so that we can adapt and improve them.

We believe it is important to be transparent about the use of cookies and want to emphasise that they do not collect any personal information without your consent. You always have the option to adjust your cookie preferences via your browser settings.

Google Analytics:

We use Google Analytics to analyse the use of our website. Cookies are used for this purpose. The resulting information is transmitted to and processed by Google. Google uses this data to give us insight into the use of our website and to generate reports on website activity. Our settings for Google Analytics are privacy-friendly, meaning we have taken specific measures to ensure privacy.

We have signed a processing agreement with Google and in doing so, Google is not allowed to provide this data to third parties or use it for other Google services.

Contact & Complaints

Should you have any further questions after reading this privacy statement or wish to make a complaint, please do not hesitate to contact us. You can reach us via the contact details below:

Elitte B.V.

Keizersgracht 520H

1017 EK Amsterdam

Email: contact@cleankoala.com